Wife and I's accounts banned from poker without warning.

[BigjBetz]

I am deeply disappointed by the enforcement of the SEP policy and lack of communication/information regarding my wife's and my accounts being banned from poker without warning. Additionally, the support is nonexistent and there is no appeal process. This company really doesn't seem to care or even give me an opportunity to defend myself.

[Villain888]

Fucking bullshit and we can't even convey our request directly to Stake Support ... Like WTF! My account too blocked yesterday if you find any way please let me know 

[BigjBetz]

Support is absolutely useless and just copy pasta's that they have no info and it's irreversible. How is any support rendered when they can't offer any information or do anything.

Edited November 11, 2025 by BigjBetz

[scheduleofplay]

it's to safeguard the community from couples who collude at the poker table .😆 . Bad news for you but anyone sharing internet connection is usually banned from poker. 

[Erickada]

Yeah, that sounds unfair... Shouldve stuck to non wifi setup

[bernadberx]

WiFi hotspot or internet sharing is not allowed 

[yojoejo]

you should try to email support although as you stated support is mostly useless

[CulitoFuerte]

Probably support is considering that alt accounts, or I think there are some terms about 1 account per household.

It makes me happy in a way, seeing them taking action because I suspect alot of alt accounts on stake

But I m sorry for your situation. Try reach them through email

[abeeha_888]

why got bannned tho? they even ban many people for multiple account when thats not the case... whi it like this?