Above0 Posted December 17, 2025 #1 Posted December 17, 2025 Not only is it confusing with all rules stated within the tournaments and from support [which are more confused than me TBH] Support dont know what is going on and says things that aren't true, as with my other post, my chat with support conclusions was that it's a visual error on qualified players from phase 1into phase 2 registration list, which would be update. Also support mention as per say the rule, if u qualified for phase2 u can no longer participate in phase 1 even if u had multiple tickets from free rolls. Which wasn't true, I Had two tickets. Qualified to Phase 2 from the 1st phase 1 tournament. Next day on 2nd phase 1 tournament, I was able to register and participate in phase 1 tournament again after ranking 3rd and qualified already. And this was also gonna be fix soon as per say support. But live support are good at their jobs, Eddie please we need better support experiences, or Artificial intelligence customers service implementation to live please.
HarriP Posted December 18, 2025 #2 Posted December 18, 2025 Customer Support have very low Poker knowledge. And giving false statements all Christmas Series. Sadly since support normal are very good here.
LindsayLo777 Posted December 20, 2025 #3 Posted December 20, 2025 I remember it saying in one section of the phase 1 that 'only the largest stack is carried over to phase'... Which implies you can enter multiple day 1's, and is conflicting
Above0 Posted December 21, 2025 Author #4 Posted December 21, 2025 What it tells u, that if it was close to 18% of the players to be qualified, and u had a short stack. U don't wanna take that to phase 2. So u either bust and try phase 1 again for a bigger stack. Cuz if u qualified with 10k chips. U start phase 2 with 10k chips only.
Featured Comment
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now