Gselanders55 Posted March 12 #1 Posted March 12 I just recently bought a bonus and ended up getting a max win of 9,999x. I hit ok after it said max win reached but nothing went to my wallet and now the game is nowhere on the website and if I try to go to game history it tells me that the action is unavailable. I’ve tried reaching out to support but it seems they’re trying to dodge the issue. Anyone else ever had this happen or any advice? I know the picture says unavailable in your location but I’ve bought and redeemed just fine in the past. Never mind, support came up with the excuse that the game “malfunctioned”. So unbelievably stupid.
MarthaWilliams Posted March 23 #4 Posted March 23 (edited) Dev'essere davvero frustrante, soprattutto con una vincita massima in ballo. A volte, quando un gioco scompare improvvisamente o risulta "non disponibile", può essere dovuto a problemi di licenza o con il fornitore, e questo può bloccare temporaneamente azioni correlate come la cronologia o i pagamenti. Tuttavia, il tuo saldo dovrebbe essere onorato se la vincita è legittima. Cazimbos è accessibile https://cazimbos.it/ sia da computer che da dispositivi mobili. Ti consiglio di continuare a contattare l'assistenza, ma anche di documentare tutto il possibile: screenshot, ID delle scommesse, timestamp. Se continuano a temporeggiare, prova a rivolgerti ai loro canali ufficiali o persino a un ente regolatore, se la piattaforma è autorizzata, poiché di solito si ottiene una risposta più rapida. Edited March 24 by MarthaWilliams
Senkagg Posted March 27 #5 Posted March 27 (edited) I’ve been hopping between a few providers lately, and having everything in one spot through toto https://idikotim.org/direktori-anggota/ made it a lot smoother for me, especially during those big festive promos. The quick app download link there helped cut the hassle too. If you’re keeping an eye on new releases or maintenance windows, it’s pretty handy to have it all grouped like that so you don’t miss a tournament or bonus drop. Edited March 31 by Senkagg
nakamduluguys Posted March 27 #6 Posted March 27 Usually the balance goes in immediately even if there's an error, especially when maxwin is achieved.
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