Penakkentu Posted March 23 #1 Posted March 23 Dear Stake Support Team and Forum Moderators, I hope this message finds you well. I am writing to kindly request assistance regarding a promotional offer that has not yet been credited to my account Penakkentu. On March 18, 2026, I received an email from Stake with the following offer: “Wager $290+ on any sporting event and receive an additional $60” The terms and conditions clearly stated: • Wager within the next 3 days • Wager must be placed only on sportsbook events • Your bonus will be credited within 48 hours (Offer valid in USD equivalent) I completed the qualifying wager on March 19, 2026, which was fully within the required timeframe and only on sportsbook events. However, today is March 23, 2026 — more than 48 hours later — and the $60 bonus has still not been credited to my account. I have attached a screenshot of the promotional email for your reference. I am also happy to provide the specific wager ticket IDs, bet history, or any other details needed to verify this. https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538731429&source=link_shared&modal=bet https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538733929&source=link_shared&modal=bet https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538734327&source=link_shared&modal=bet https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538735967&source=link_shared&modal=bet https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538738796&source=link_shared&modal=bet https://stake.krd/sports/home?operation=withdraw&betId=fde36eab-8c1d-4e34-b22c-11ab42fb230c&source=link_shared&modal=bet&iid=sport%3A538646916 https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538720126&source=link_shared&modal=bet https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538721409&source=link_shared&modal=bet https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538723747&source=link_shared&modal=bet https://stake.krd/sports/home?operation=withdraw&iid=sport%3A538726031&source=link_shared&modal=bet Could the team please investigate this matter and arrange for the bonus to be credited as soon as possible? I truly value my relationship with Stake and appreciate your commitment to rewarding loyal players. Thank you in advance for your prompt assistance. Best regards, Penakkentu
Community Manager StefanNl Posted March 23 Community Manager #2 Posted March 23 Hello @Penakkentu, If you need any assistance, feel free to reach out to our Live support team (Headphones icon, bottom right corner of the site🎧) or send an email to [email protected] Best regards, @StefanNl daffyducky 1
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