I can't access to my 2FA and i want to reset it

[chensito055]

I already contacted support, but they haven't given me a solution. I filled out the entire form they asked for, but at the end, they requested screenshots of my most recent account transactions. I don't have these because I no longer have access to the wallet I used for those recent transactions. They don't seem to understand that I don't have access, and they won't accept the verification or documentation I used for KYC. I need a solution. I want to recover my account.

[kustomeee]

They’ll first ask for your last few transactions , then they’ll ask you to resubmit all kyc info lv1/2

 

goodluck