Bet Cashed Out + Random Poker All-In + Poker Banned, Why & How?

[Hrdk]

Hey everyone,

I’m honestly confused and frustrated, so I wanted to ask if anyone has faced something like this. At one point, I had a sports bet running normally. Everything looked fine. Then the next time I opened my account: The bet was cashed out and At the same time, there was an all-in Poker bet placed, which was already lost

I checked my Poker account got permanently banned due to “illegal activity”

***The thing is, I did NOT place that Poker bet or cashed out the bet***

I don’t even play Poker, and I had no reason to go all-in on anything, I didn't even know we can play poker while being excluded from casino. This just makes no sense from my side.

Also, My devices (laptop and phone) were with me the entire time. There is no way someone had direct access to them.

I contacted Stake support: They helped me secure my account But gave no proper explanation about what actually happened to my funds, just that they are "loses"

I even asked them to at least provide:

IP address

Country

Mirror site used

from where that Poker bet was made…

But they said they have no insight into it, which is honestly hard to understand.

So right now: My money is gone, Poker is banned, No clear explanation other than that it was my responsibility to keep my account secure. 

***Was my account compromised? Has anyone experienced something similar?***

Really confused and disappointed.

[Aerena09]

This similar case happened with @10harshT.

Someone accessed your account. They used a private poker table to transfer funds to their account. Because of this, your account has also been banned from poker.

The best thing you can do is contact Live Support and ask them to provide the table ID(s) where the poker hands were played.

You can also request a visual screenshot of the table, if possible. This will help you identify the opponent who was involved in this activity.

Edited April 10 by Aerena09

[Hrdk]

34 minutes ago, Aerena09 said:

This similar case happened with @10harshT.

Someone accessed your account. They used a private poker table to transfer funds to their account. Because of this, your account has also been banned from poker.

The best thing you can do is contact Live Support and ask them to provide the table ID(s) where the poker hands were played.

You can also request a visual screenshot of the table, if possible. This will help you identify the opponent who was involved in this activity.

I have asked for too many times but they just dont do it. Plus how the account can actually get hacked.. No explanation on that

[Princesspop67]

3 hours ago, Hrdk said:

I have asked for too many times but they just dont do it. Plus how the account can actually get hacked.. No explanation on that

Ive had a friend who also gotten poker banned due to the same reason he had stopped playing poker ever since

[alaex]

It's really strange.

[nak]

Isnt there a 2fa option instead of email code to login from another device?

[Hrdk]

6 hours ago, nak said:

Isnt there a 2fa option instead of email code to login from another device?

there was no code on me coming or anything. I thought it's impossible to login without the OTP

8 hours ago, alaex said:

It's really strange.

I know, I'm an engineer myself. And it's hard to accept that this happened lol.

8 hours ago, Princesspop67 said:

Ive had a friend who also gotten poker banned due to the same reason he had stopped playing poker ever since

sucks man. Atleast i wanted to know to who it was transferred.

[sendustplease]

always enable 2fa

[Hrdk]

14 hours ago, sendustplease said:

always enable 2fa

Your whole profile looks like you would do it if given a chance :3

idk man, they always sent me an otp before logging in.

[JAmber14]

this is why i use microsoft authentication