Hey everyone,
I’m honestly confused and frustrated, so I wanted to ask if anyone has faced something like this. At one point, I had a sports bet running normally. Everything looked fine. Then the next time I opened my account: The bet was cashed out and At the same time, there was an all-in Poker bet placed, which was already lost
I checked my Poker account got permanently banned due to “illegal activity”
***The thing is, I did NOT place that Poker bet or cashed out the bet***
I don’t even play Poker, and I had no reason to go all-in on anything, I didn't even know we can play poker while being excluded from casino. This just makes no sense from my side.
Also, My devices (laptop and phone) were with me the entire time. There is no way someone had direct access to them.
I contacted Stake support: They helped me secure my account But gave no proper explanation about what actually happened to my funds, just that they are "loses"
I even asked them to at least provide:
IP address
Country
Mirror site used
from where that Poker bet was made…
But they said they have no insight into it, which is honestly hard to understand.
So right now: My money is gone, Poker is banned, No clear explanation other than that it was my responsibility to keep my account secure.
***Was my account compromised? Has anyone experienced something similar?***
Really confused and disappointed.