Stake Monthly Reload Miscalculated — $1000 Wager Inside Reload Period

[antoninakabanov]

Previous reload: March 6
Current reload: April 15

You said the calculation is from reload to reload.

In that case the period is:
March 6 – April 15.

I wagered over $1000 on March 10, which is inside this period.

So the reload should be $2/day, not $0.02.

If the calculation is actually based on the last 30 days, then please confirm that the real period used is March 16 – April 15.

[BigMum]

"Stake isn't responsible for reloads. "Marketing" team decides bonuses, unfortunately we aren't going to be able to help you in the matter " 

 

Which means:

 

 

 

This is their official response, you can take my word for it.

 

No offence to anyone. Just pointing out the fact here.

[kismic12]

Tak

[antoninakabanov]

1 hour ago, BigMum said:

"Stake isn't responsible for reloads. "Marketing" team decides bonuses, unfortunately we aren't going to be able to help you in the matter " 

 

Which means:

 

 

 

This is their official response, you can take my word for it.

 

No offence to anyone. Just pointing out the fact here.

If the reload is truly calculated from reload to reload, then the calculation period in my case should be:

March 6 → April 15

However, my wager on March 10 (over $1000) was not counted.

This creates another logical issue.

If the system actually calculates only the last 30 days, then the real calculation period would be:

March 16 → April 15

This means that all wagering between March 6 and March 15 is ignored entirely.

In other words, any player who wagered during this period would have their activity not counted in any reload calculation at all.

This cannot be correct, because wagering activity between reloads should logically belong to some calculation period.

Otherwise it creates a 10-day gap where wagering is effectively excluded from the system, which contradicts the statement that the calculation is done from reload to reload.

Therefore the current result suggests that either:

the reload calculation was applied incorrectly, or

the actual calculation period differs from what was explained by support.

If anyone else had reloads around March–April, it would be interesting to know which period was used in your case.

[Rickygquick]

Exactly right you don’t know what formula they use nobody does. Everybody can speculate but nobody really knows just like on the monthly bonuses and weekly bonuses. Nobody really knows plus it’s only a bonus meaning they don’t have to give it to you if they don’t want to.