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Posted

Hello support team. My account was hacked.
I tried contacting Stake immediately, but they said they couldn't make changes right then and I needed to wait a month. I did wait a month, but the problem arose after I sent an email a month later. Support asked me to provide proof of the three most recent transactions. I could only provide proof of three transactions from a month prior, not the three most recent ones, because the hacker likely deposited and withdrew funds using my account, creating a contradiction. Therefore, my case cannot be resolved. I would like to ask if there is any way to handle this situation, or what the best course of action is.

  • Moderator
Posted

Hi,

Unfortunately, we can't help you with this issue through the forum. You should continue this conversation with the support team. No one can help you here on the forum.

Regards

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