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Posted (edited)

I just received an email stating that I’ve been banned from social media bonuses.
I asked customer support (who were actually quite nice), and they told me a "back-office" department handles this; the explanation given was that I had received "disproportionate" bonuses but there was no mention of my disproportionate losses.
If they had actually checked my account history as they claimed, they would have noticed that I had just ranked up entitling me to rank-up bonuses and that I had wagered heavily and made quite a few deposits.
It makes absolutely no sense to require people to wager in order to qualify for bonuses, only to ban them for actually meeting that requirement.

Sure, it’s only a seven-day ban, but when it’s completely unjustified and arbitrary, even an hour is too much.

Especially since I very rarely claim Telegram bonuses only the ones from Eddie's stream where strangely I got the ban.

I hope that "back-office" department read this and they are going to check my account to unbann me from that ban who was totally unfair. 

 

Edited by gatts1aa
correct mistake
Posted

I am having same problem, but I am ineligible only for promotions. Didn’t play here for a long time and received an email for $100 to wager 1k on stake only games, also hit the mid week slot challenge while doing it and was promptly banned from receiving bonuses. It’s been over a month and I am wondering why I came back. (Came back for promotion in email just to immediately get banned from promotions) don’t have this problem on any other site considering promo is usually a cash grab anyway.

Posted
17 hours ago, Astar19 said:

Me too having the same issues mine was a bonus reduce for 30 days i usually receive $25-$30 weekly yesterday i received only $1.20 that’s so unfair 

 

Posted

The most absurd part of the whole thing is how they demand and encourage people to wager in order to get bonuses, and in the other hand ban them for claiming the very bonuses they were told they were entitled to and  earned by meeting the required conditions.

You really have to be twisted to do something like that.

Posted
On 6/29/2026 at 11:50 AM, gatts1aa said:

The most absurd part of the whole thing is how they demand and encourage people to wager in order to get bonuses, and in the other hand ban them for claiming the very bonuses they were told they were entitled to and  earned by meeting the required conditions.

You really have to be twisted to do something like that.

Idk man we wager we take risks we bear with losses when it comes to have some bonuses these people screw us in every possible way! 

Posted
On 6/28/2026 at 12:01 PM, Astar19 said:

Me too having the same issues mine was a bonus reduce for 30 days i usually receive $25-$30 weekly yesterday i received only $1.20 that’s so unfair 

Same 

Posted (edited)
9 minutes ago, TheBoss10 said:

Same 

Nd today as well in leg for leg with betfuse no prize received out of 50 winners same none received from sweet craving challenge, leg for leg with htfttripster, football bash, signed jersey as well i dont even know what’s going on! :( where-else i see same guys winning multiple challenges the last time i won was in nba final fortune i see ur name in that too @TheBoss10

Edited by Astar19
Posted
46 minutes ago, Astar19 said:

Nd today as well in leg for leg with betfuse no prize received out of 50 winners same none received from sweet craving challenge, leg for leg with htfttripster, football bash, signed jersey as well i dont even know what’s going on! :( where-else i see same guys winning multiple challenges the last time i won was in nba final fortune i see ur name in that too @TheBoss10

Haha yes same thing happening with me but we can't do anything in that so we have to try again and again 

Posted
8 minutes ago, TheBoss10 said:

Haha yes same thing happening with me but we can't do anything in that so we have to try again and again 

Yeah on it! Let jake post another leg for leg this time forsure hopeso u also win next time!! :)

Posted
On 6/28/2026 at 8:31 AM, Astar19 said:

Me too having the same issues mine was a bonus reduce for 30 days i usually receive $25-$30 weekly yesterday i received only $1.20 that’s so unfair 

 

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