Reoccurring Issues with balances not updating properly during gameplay

[Babagucci]

So it seems the balance bug is back at it with my balances not properly updating correctly. On two different occasions today as I was playing a game I would place a bet and a message popped up stating insufficient funds yet it showed I had more than enough to place the bet.  It wasn't until I refreshed the page where my balance updates to it's true amount.

[Mahdirakib87]

Maybe it's a problem with your browser. I haven't faced anything like that. Try to update your browser and clear cache. Then try what happens. Or try with other browser. Hope it will work. 

[wngo123]

Every time i claim coupon the balance doesn't update I need to refresh the page to get this work.

[Mirela]

On 9/7/2019 at 7:08 AM, Babagucci said:

So it seems the balance bug is back at it with my balances not properly updating correctly. On two different occasions today as I was playing a game I would place a bet and a message popped up stating insufficient funds yet it showed I had more than enough to place the bet.  It wasn't until I refreshed the page where my balance updates to it's true amount.

Has this still been an issue? Did you perhaps have the site open on multiple tabs/browsers or even more than one device? 

Is your browser updated to the latest version? 

[Buxlobai]

On 9/23/2019 at 5:55 PM, Mirela said:

Has this still been an issue? Did you perhaps have the site open on multiple tabs/browsers or even more than one device? 

Is your browser updated to the latest version? 

I came across such an error.I went from another provider through vpn-and the balance was displayed incorrectly.Some providers block casinos, so you have to go through the VPN, and the balance shows with a delay.A simple solution is to refresh the page and change the provider.