Moderator red95 Posted July 25, 2020 Moderator Share #1 Posted July 25, 2020 I need help, I used to be able to chat with online support, but now I can't chat anymore, how do I get support? Link to comment Share on other sites More sharing options...
denildan Posted July 25, 2020 Share #2 Posted July 25, 2020 mail them [email protected] Link to comment Share on other sites More sharing options...
Rille07 Posted July 25, 2020 Share #3 Posted July 25, 2020 38 minutes ago, red95 said: I need help, I used to be able to chat with online support, but now I can't chat anymore, how do I get support? Why are you not able to chat with support? What error you see? Link to comment Share on other sites More sharing options...
Moderator red95 Posted July 25, 2020 Author Moderator Share #4 Posted July 25, 2020 26 minutes ago, denildan said: mail them [email protected] oke, tks bro 18 minutes ago, Rille07 said: Why are you not able to chat with support? What error you see? when before clicking on the Chat support button on web stake.com, it will show popup for texting, but now when clicking on the chat support, it does not show the popup anymore, it has been faulty for nearly 1 month Link to comment Share on other sites More sharing options...
Raikage Posted July 25, 2020 Share #5 Posted July 25, 2020 Takr a screenshot and mail to to Stake Support Link to comment Share on other sites More sharing options...
Rille07 Posted July 25, 2020 Share #6 Posted July 25, 2020 1 hour ago, red95 said: oke, tks bro when before clicking on the Chat support button on web stake.com, it will show popup for texting, but now when clicking on the chat support, it does not show the popup anymore, it has been faulty for nearly 1 month oh I see. Maybe you need to update your browser? As user Raikage has already mentioned, send screenshots to support. I hope you can get it fixed soon. Link to comment Share on other sites More sharing options...
TheGreenTree Posted July 25, 2020 Share #7 Posted July 25, 2020 Did you try opening the site in another browser? Or disabling the adblock? At times, adblock does coz an issue too... Link to comment Share on other sites More sharing options...
Tophus Posted July 25, 2020 Share #8 Posted July 25, 2020 I've had this issue before, usually works by clicking the support button by scrolling all the way down on the site Link to comment Share on other sites More sharing options...
Moderator red95 Posted July 25, 2020 Author Moderator Share #9 Posted July 25, 2020 3 hours ago, Raikage said: Takr a screenshot and mail to to Stake Support yeah, I sent an email but they're looking to fix it 45 minutes ago, TheGreenTree said: Did you try opening the site in another browser? Or disabling the adblock? At times, adblock does coz an issue too... yeah, i disabling the adblock, change Internet Explode, use my phone, all the same 22 minutes ago, Tophus said: Tôi đã gặp vấn đề này trước đây, thường hoạt động bằng cách nhấp vào nút hỗ trợ bằng cách cuộn xuống trên trang web so now how, did you chat with support yet, show me how to fix this? Link to comment Share on other sites More sharing options...
kingnayim2 Posted July 25, 2020 Share #10 Posted July 25, 2020 try using a vpn. i encountred the same issue when i switched to stake.games. vpn solved my issue Link to comment Share on other sites More sharing options...
skywallkee Posted July 25, 2020 Share #11 Posted July 25, 2020 17 minutes ago, red95 said: yeah, I sent an email but they're looking to fix it yeah, i disabling the adblock, change Internet Explode, use my phone, all the same so now how, did you chat with support yet, show me how to fix this? By pressing this link doesn't change it? It might help. Link to comment Share on other sites More sharing options...
Dg1004 Posted July 25, 2020 Share #12 Posted July 25, 2020 Hmm definitely seems like a difficult issue to solve, have you tried reaching out to support in the chat rooms? Link to comment Share on other sites More sharing options...
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