eldrindcm Posted December 25, 2017 #1 Posted December 25, 2017 Is it just me? I always encounter this, every first claim (every new session), it doesn't let me claim, the button is not clickable as seen on the photo below. So I need to cancel and try to claim again and that's the only time it's claimable.
bUZz Posted December 25, 2017 #2 Posted December 25, 2017 Yeah sometimes it does that.. maybe clearing browser cache and cookie can solve the problem.
skillex Posted December 25, 2017 #3 Posted December 25, 2017 I encountered that also and I havent really claimed faucet after that until now since then so I just never used faucet but so I just use my forum balance
eldrindcm Posted December 25, 2017 Author #4 Posted December 25, 2017 1 minute ago, bUZz said: Yeah sometimes it does that.. maybe clearing browser cache and cookie can solve the problem. Tried that, tried many solutions actually. But no solutions seems to solve my problem.
remember Posted December 25, 2017 #5 Posted December 25, 2017 im not claiming faucet in 9 days so confused im not rich but i didnt want to play with faucet. zero will be fun
akki785 Posted December 25, 2017 #6 Posted December 25, 2017 It's not an issue. Just logout and then log in again. After logging in try to claim.. Your claim will be successful this time.. Let me know if it works..
firenine Posted December 28, 2017 #7 Posted December 28, 2017 Here the claim button don't get enabled when the captcha message comes in portuguese ("Não sou um robô" instead of "I'm not a robot"):
Support Katarina Posted December 29, 2017 Support #8 Posted December 29, 2017 Hey there @eldrindcm ! If this happens again, you may try to open a game and claim faucet form it. For me and some other players that worked. Let us know if we can help with anything else.
Dan Posted December 29, 2017 #9 Posted December 29, 2017 This is a known issue, sometime you just need to reload the page a few times until it works. It is under the radar of the developers.
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