EsPargay Posted November 9, 2021 #1 Posted November 9, 2021 Hello, On November 6th, I attempted to withdraw $1650 worth of LTC to my coinbase account. Upon doing so, I accidentally copied my BTC address instead of my LTC address and pasted it into the withdraw address field. I am sure that everyone knows that sending LTC to a BTC address is impossible but it still went through? I reached out to Stake's live support and they stated that since I inputted a BTC address, it would automatically generate a random LTC address and send it to that. Which is absolutely ridiculous because I obviously wouldn't receive the funds. Previously, I recall that it would state something along the lines of.. "This is not a LTC address" and refuse the withdrawal. Stake is refusing to refund my LTC as "they were sent to the address that you have sent to yourself", yet I inputted a BTC address not the LTC address that is listed in the transaction. I even attempted to send LTC on coinbase to a BTC address and it denies it saying that the address is incorrect. The LTC coins are now sitting in the address that was generated randomly. Online it states that the only reason a LTC to BTC transaction or vice versa would go through is if a broken client was used or else it would return that the address is incorrect. Why am I being punished for a faulty withdrawal system when the transaction shouldn't even have gone through? EDIT: There is also no disclaimer stating that inputting a different coins address will push the transaction through with a randomly generated address of the correct coin. There's not even a "This address looks incorrect, are you sure you want to proceed?" or something similar to protect customers from this. Hope to hear back with a resolution soon. EsPargay
Moderator maverick528 Posted November 9, 2021 Moderator #2 Posted November 9, 2021 Scamming? Who made the mistake in the 1st place ?.
mementomori Posted November 9, 2021 #3 Posted November 9, 2021 It's your mistake and you should own up to it, but on the other hand, I think that Stake should definetly add an error when you type an address of a different coin or atleast add "are you sure?" tab after every withdrawal.
EsPargay Posted November 9, 2021 Author #4 Posted November 9, 2021 12 minutes ago, maverick528 said: Scamming? Who made the mistake in the 1st place ?. So you're saying that it is reasonable to automatically generate a random LTC address if I accidentally put a BTC address in the withdrawal field?
barbaris Posted November 9, 2021 #5 Posted November 9, 2021 Why do you blame Stake for your mistake. If you are not attentive, then these are only your problems. What does blockchain have to do with Stake? Write to blockchain support. Stake sent you money to the address you provided.
EsPargay Posted November 9, 2021 Author #6 Posted November 9, 2021 2 minutes ago, barbaris said: Why do you blame Stake for your mistake. If you are not attentive, then these are only your problems. What does blockchain have to do with Stake? Write to blockchain support. Stake sent you money to the address you provided. You have it wrong. I sent it to a BTC address, the balance was not sent to that address. It was sent to the randomly generated LTC address that I did not input into the withdraw field.
Tat40hk Posted November 9, 2021 #7 Posted November 9, 2021 It's possible to recover , but you need ask receiver not sender . But Coinbase support 0/10.
barbaris Posted November 9, 2021 #8 Posted November 9, 2021 6 minutes ago, EsPargay said: You have it wrong. I sent it to a BTC address, the balance was not sent to that address. It was sent to the randomly generated LTC address that I did not input into the withdraw field. It was not Stake that provided a random ltc adress, but blockchain and questions to them or to support your wallet. Write to coinbase support and wait. Good luck.
crisulu Posted November 14, 2021 #9 Posted November 14, 2021 They are lost forever. You can just check the transaction. I once sent XRP to EOS address. Even now the 40 bucks are locked in that new phantom wallet. That's how the blockchain works. Sorry mate, no way to get them back. Pay more attention next time. P.S. and it's useless to ask Coinbase for help. Coinbase is forced by the US gov to block any non USA licensed casino transactions and accounts. Writting them and saying that you are supposed to reveice 1650 from a Curaçao casino is a clown move, you risk losing your Coinbase account.
dupeddonk Posted November 14, 2021 #10 Posted November 14, 2021 On 11/9/2021 at 10:10 AM, EsPargay said: I reached out to Stake's live support and they stated that since I inputted a BTC address, it would automatically generate a random LTC address and send it to that. There has to be a misunderstanding here. There's no way the 'lets just send the money to a randomly generated address" feature exists. If they generated an address, then they generated the private key as well. You don't just generate addresses without keys. But I'm guessing support was confusing something involving your deposit address or you misunderstood what they said.
Tueur Posted November 14, 2021 #11 Posted November 14, 2021 stake had to cancel the transaction if the address does not exist in LTC network. generating random addresses is wrong. Guys who talking about writing to Coinbase blockchain support - you are so new.
cblue88 Posted November 18, 2021 #12 Posted November 18, 2021 Something very similar happened to me as well. Sent an ERC-20 token to my ETH account, and they refuse to recover citing security reasons. I get that they are custodial wallets, but there is a clear protocol other sites use for this type of thing. How can we band together to make enough noise that they do proper training or come up with a way to recover significant money for people when this type of thing happens? I've found around 20 posts on the forum with the same problem.
ubbey04 Posted November 18, 2021 #13 Posted November 18, 2021 Serves these to be a lesson to your next transaction .. before sending.. triple check if the correct currency add you are putting.. we cannot blame the site or the receiving wallet from the mistake we did.. bec before you put the address there's always a note .. "put the correct address before sending ..bec wrong move can vanished the funds " .
iamback1992 Posted November 18, 2021 #14 Posted November 18, 2021 Lesson learned by Stake : Include an error message if the address is not correct Lesson learned by you : Triple check the withdrawal address. Lessons paid by you
dupeddonk Posted November 18, 2021 #15 Posted November 18, 2021 35 minutes ago, iamback1992 said: Lesson learned by Stake : Include an error message if the address is not correct Lesson learned by you : Triple check the withdrawal address. Lessons paid by you Stake pays a price as well any time a player attempts to deposit and ends up losing everything before getting the chance to make a single bet (assuming Stake didn't receive the players funds and just keep them). Especially when it happens regularly and could be easily prevented from happening in the future.
Kamesh Posted November 23, 2021 #16 Posted November 23, 2021 On 11/9/2021 at 9:20 AM, maverick528 said: Scamming? Who made the mistake in the 1st place ?. Yeah I've made similar mistake with sending BTC to BCH address .... be careful my friend
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