Stake.com has no gambling responsibility

[Canadawideevent]

I have advised stake that i have a gambling problem in the past they have a 24 hour cooling period so if you self exclude you can

bring yourself back into the game. So for that reason on October 20st i asked eddie personally on telegram as he was my vip to ban me. Then on october 21st

Eddie says i am permanently banned self excluded. Then next week it did not become the case i was let in able to deposit and play and lose $$$.  All i am asking is to return my 2 last deposit made on my account this is not my fault you guys. One of the reason why i wanted him to ban me because i was close to being a platinum and that was a reason for me to gamble away.

( i have attached pictures as well as a post i made almost 2 years ago regarding same issue at askgamblers.com looks like they haven't improved at all)

[iamback1992]

You wouldn't have posted this if you "won" on your last 2 deposit. 

[pascalwl3]

Yeah there should be an insta ban button you can click for all addicts.

I could help you implement the button @Stake if your developers dont know how to do it.

[Vincent1910]

self eclusion defintiv, and ban your ip it's not possible ?

 

[pascalwl3]

@Vincent1910Great idea, an ip ban prevents addicts from creating new accounts. That one is also easy to do.

[cincang]

gambling is not way to making money, you have limit your lose and limit your win

[J-Dawg]

16 minutes ago, J-Dawg said:

Casinos operating in Europe have extensive gambling controls like deposit limits, loss limits, how many hours a day. They even have options to make the site unavailable on certain days or at certain times. If Stake had this then you will adverted a lot of your pain.

This instant now you need to sign up to Gamban 

https://gamban.com/

This will make it impossible to access any gambling website. Get on it ASAP bro, save yourself more heartbreak. 

My gawd man I've given you the solution here. Install gamban, and while on live support with them make sure that you can't access any of the many websites you no doubt gamble on. And it's job don.

[pascalwl3]

@J-DawgI know extreme gambling addicts myself. They can't control themselves and act like they are on drugs if its severe. Doing all this ban stuff could be actually hard and stressfull for him.

Edit: I reached my daily post limit?

You serious Stake? Why is there a daily post limit?

And you are right J-Dawg I don't really understand why he can't ban himself. Its done in a couple of minutes. But I think that there is something in his head telling him to play more more and more until he is living  under a bridge. But of course everbody is responsible for themselves and its his fault here!

[J-Dawg]

Dude, every single person on Stake is a degenerate gambler. Do you still have enough food every month to eat?

Trust me, there are lots of people that might not lose as much, but in relation, are actually 10x more Degen than you and go many nights with an empty stomach.

If installing an app and talking to their live support is too much for you, even though you can spend time and energy trying to convince Stake to give you back money and to ban you...........Then, objectively, you don't want help, you want to gamble, and you just want to gamble more so rather than waiting for your monthly allowance from Daddy, you try your luck to get some cashback so you can get back to gambling

Anyway, I'm just saying you asked for help, yet you don't want help. Which fits in with the photos you provided, support sounds like they told you how to do the perma ban exclusion thing and you rather whinge than do what you need to do to stop the behavior you are crying about. That sounds close to absolute rock bottom dude. Get some help, or shut up, as honestly, no one cares at this point.

The first person to care and offer a solution, you instantly ignore their post until addressed, then you come with some lame limp wet whingy excuse. If this is how you interact with support and with people trying to help you, I'm not surprised they just walk away.

[Laurajerry]

I will tell you how to get permanently banned my good sir

[Vincent1910]

I understand perfectly, good luck to you!

 

[FooxiedPicks]

I'm positive Stake tos doesn't mention anything about returning wagered fund, even on grounds of clinically diagnosed addiction. It's a lost cause to hope that your money will be given back by Stake.

[oPartial]

Typically I have respect for anyone who is suffering from gambling addiction but not for you. Own up to your mistakes instead of blaming Stake when clearly you didn’t advise them you want permanent self exclusion which they would of told you about via support/e-mail. 
 

I can’t believe you want them to refund you for your followup deposits. What if you won? You’re telling me if I self exclude for a week and come back it’s not my fault? I can gamble risk free???

Even if you completed permanent self exclusion I’m also entirely sure you’d find any other means to make another account and play. Get some serious help. Realise your situation. Ban yourself permanently from all available casinos. Block them on your browser. Gamban also if you can. 

[arie1985]

3 hours ago, J-Dawg said:

My gawd man I've given you the solution here.

It's not exactly a solution. If you go to a store and you break an item you have to pay for it, right? So Stake here broke their own commitment to not allow this user to bet again since October 2020 where Eddie clearly told him on Telegram "your account is now permanently closed".

If the OP would have circumvented this block and create a new account - then he would be at fault and he would have full 100% liability, but in this case Stake allowed the OP to re-open his "permanently closed" account - which is a break of code of conduct - legally they are liable for any losses occurred after October 2020.

3 hours ago, iamback1992 said:

You wouldn't have posted this if you "won" on your last 2 deposit. 

It doesn't matter win or lose - if your account is permanently closed then it should remain permanently closed, period. Casinos should not allow the user to reopen a "permanently closed" account because then they are risking themselves of being in liability here.

2 hours ago, J-Dawg said:

The first person to care and offer a solution, you instantly ignore their post until addressed, then you come with some lame limp wet whingy excuse. If this is how you interact with support and with people trying to help you, I'm not surprised they just walk away.

No, JD, you're being wrong here. This is not about gamban, although of course OP could use tools to prevent himself from gambling again in the future - but in this point Stake is at fault and they are responsible for this. They broke their own word by permanently having this account closed and reopening it. It doesn't matter if Eddie did it or the support did it, as long as the user in Telegram in the screenshot provided is truly indeed Eddie (if this is a fake screenshot then indeed the OP is at fault and should even be liable for defrauding Stake, but I don't believe that is the case, isn't it?)

3 hours ago, Canadawideevent said:

eddie told me that i am permanently self excluded i am only asking for my last 2 deposit.

OP,

I am not sure how much were these 2 deposits, if these were like $200 - $300 I'd tell you to forget about it, but if you deposited $5,000 - $10,000 or more then maybe you can pursue it further.

I had a similar situation with another casino website that permanently self-excluded me and then allowed me to reopen the self-excluded account. I tried to resolve it with the casino or via forums, nothing helped. What I eventually did was taking a local curacao lawyer to threat the license holder of the casino that if they don't resolve the case he would sue them legally in a curacao court and would demand more money for damages.

This never went into court, because the casino doesn't want to lose its license, so we've reached a settlement, in which I am not allowed to name the site (which is still active btw). I've received around $7,000 in compensation from the casino for their failure of following their code of conduct, and the lawyer received some chunk from that payment (I asked him to work on a no-win-no-fee basis, not all of them in curacao are willing to do that).

Again - I am not sure how much you deposited in these last 2 deposits, anything legal doesn't come cheap, but if the amount is substantial then you can try to follow this route. I'd just suggest you try to resolve it with Stake first and explain to them you would follow this channel if they refuse to sort this out with you. For me legal options are always, always last resorts.

You have I think 5 years from the incident to file a lawsuit about this, I think, so you have plenty of time to decide your course of action. I hope my post here helps you understand your options, and other than that I truly hope you would find peace with your gambling activity. I was once in a similar situation and I've self-excluded myself from many websites but I've learned to control my gambling activity and I'm happy with the way I'm handling this activity today - I've joined Stake in June 2020 and I'm still a member (Plat3) - I'm in a positive balance overall from Stake but after what they did with this aabb user I don't think I'd aim to participate too much in their promotions, I am sick of what they did with this user, sick of it, this is truly unscrupulous and unless they post an explanation somewhere for this shady act I'd treat them with much more suspicion than ever before.

Good luck to you and may god bless you and your family with peace, happiness and prosperity.

 

[iulianbutanu]

Check askgamblers there is a similar situation as yours where stake refunded the player arround 300 gbp.

Its true, unfortunately the self exclude is bad here. But I hope in the future they will change it!

[Tokai2021]

5 hours ago, iamback1992 said:

You wouldn't have posted this if you "won" on your last 2 deposit. 

Yeah clearlie cause if he won. he wouldnt have an gambling problem right?🤔 yep makes total sense. If you win all your problems dissapear.

Imagine dm eddie about having gambling problems. When one request an ban, one should not let him back in.  Clearlie he informed the casino about his problem and the casino had one job -> to Perm him. But failed to do so. @all Conspirecy theorist.. What do you think the reason was for not taking proper action or follow up on this request?

Imo not perma Ban him was not the biggest problem. But when he reached out once again, getting another kick in the dick.

Thats not right. Stake left the door wide open for him.  Knowingly a true addicted problem gambler will come back to the site even if it is for a 4cent rain.

Lurk in chat for 15 minutes and you can spot the needy onces right away. 

Send some one a dollar publicly and you name will light up like an christmas tree.

 

 

 

[newmad]

This is really bad. I am indifferent to regulations as long as the casino is responsible and honest, and in this case they are not being responsible. They need protocols to avoid by all means that a gambler continues to play if he has already told that has a problem.

 

BUT in your case, you don't want help, you want loses back. 

[iamback1992]

1 hour ago, Tokai2021 said:

Yeah clearlie cause if he won. he wouldnt have an gambling problem right?🤔 yep makes total sense. If you win all your problems dissapear.

Imagine dm eddie about having gambling problems. When one request an ban, one should not let him back in.  Clearlie he informed the casino about his problem and the casino had one job -> to Perm him. But failed to do so. @all Conspirecy theorist.. What do you think the reason was for not taking proper action or follow up on this request?

Imo not perma Ban him was not the biggest problem. But when he reached out once again, getting another kick in the dick.

Thats not right. Stake left the door wide open for him.  Knowingly a true addicted problem gambler will come back to the site even if it is for a 4cent rain.

Lurk in chat for 15 minutes and you can spot the needy onces right away. 

Send some one a dollar publicly and you name will light up like an christmas tree.

 

 

 

I like how naive you are. It takes 15 sec to create a new account on Stake. Any problem gambler who gets an urge can do that in a heartbeat . Even though terms like self exclusion and perm ban exist on stake it has no use .

Unlike traditional casino when you get banned your face is put on the blacklist and you cant enter the casino ever again because the staff will kick you out .

How do you expect an online casino to implement the same measurements? Its impossible.  

 

[Laurajerry]

Like I said I can tell you how to get permanent ban but is sound like you don't want to know

[dvdx1995]

1. stop begging.

2. take responsibility for your actions, this is your life not ours.

3. dont blame others about your gambling problems.

4. take a required support/help if you are not able to handle gambling problems.

 

End.

[mrburster]

12 hours ago, iamback1992 said:

You wouldn't have posted this if you "won" on your last 2 deposit. 

True haha

[MarziasDaddy]

Dawg its nobodys fault but your own, youre not getting those deposits back. Learn some self-control or get professional help. 

[centaxfn]

I recommend GamBan this helps a lot

[Laurajerry]

4 hours ago, Canadawideevent said:

You do realize once you click permanent self exclusion there is a 24 hour waiting period during that you are let back in then you can choose to stay or click self exclude after 24 hours. THat is why i messaged eddie(the owner and my vip host) because the chat operators says you need to wait 24 hours...... i may have the urge to gamble back because i was tring to reach plantinum at the time. As a result i hit up eddie since chat people weren't able to do much then eddie says you are self excluded permantely took his word. Then that didn't happen i gambled ever since i am just asking for the last 2 deposit i made. 

7.19046437 LTC
3.23307433 LTC

Honestly just tell them your from the United States even if your not they will ban you permanently 

[arie1985]

OP, it doesn't seem like you would get much sympathy here ... maybe a local lawyer would help you for $1,000 (I'm a bit doubtful) but check around and see if someone is willing to assist you for this amount so you would get 50% back. You are legally entitled for it (at least according to curacao's laws which is where the license holder of this site is based).

The forum here doesn't seem to be too friendly, I totally understand where you're coming from, but they don't - you don't need to explain it to them. The way I see it the only way forward for you is the legal way - maybe someone would take $2,000 which is your last 2 deposits but would get some extra compensation - try it and don't get involved in this thread anymore, it's useless and pointless IMO.