Tarrterr Posted January 17, 2022 #1 Posted January 17, 2022 After having my funds locked on my alt for 10 months, I started making some progress. Its a tiny amount but it's about the principle, so I've been contacting them every couple months. It's about 35 dollars if the amount matters, but in my opinion a scam is a scam. They banned me from withdrawing since apparently alts are strictly not allowed now (my alt was made 2 years before my "main" but I guess it's easier to ban the acc with money on it) Now they finally told me if I wanted to withdraw, I was going to have to deposit more money on Stake. This is literally what scammers from India do. (Nothing against Indians, it just happens to be where most tech support scammers run their operations) Damjan is the one that replied to my emails, what makes it even sketchier is the fact that they made sure my account is in Withdraw Only mode, so my deposit page is disabled, yet they're happy to send random crypto addresses to me via email. Users get muted for begging yet support can do so freely, pog
remyred Posted January 17, 2022 #2 Posted January 17, 2022 dude i just got muted for saying "Aint got shit left, somebody hit up the devil soul is for sale" they said it was begging wtf???
Tarrterr Posted January 17, 2022 Author #3 Posted January 17, 2022 2 minutes ago, remyred said: dude i just got muted for saying "Aint got shit left, somebody hit up the devil soul is for sale" they said it was begging wtf??? I mean I can see that as passive begging, since you're letting chat know you don't have any money left. Not something a high VIP rank would get muted for though, and certainly not as bad as Stake emailing me asking for money.
remyred Posted January 17, 2022 #4 Posted January 17, 2022 1 minute ago, Tarrterr said: I mean I can see that as passive begging, since you're letting chat know you don't have any money left. Not something a high VIP rank would get muted for though, and certainly not as bad as Stake emailing me asking for money. im platinum 3 almost 4??????
Tarrterr Posted January 17, 2022 Author #5 Posted January 17, 2022 Just now, remyred said: im platinum 3 almost 4?????? Right... must have caught someone in a shit mood, or it could be the same person handling my support tickets. A bad mood should never exist for people moderating the chat, but staying professional is too much to ask for.
Moderator ROkenTratENsaV Posted January 17, 2022 Moderator #7 Posted January 17, 2022 48 minutes ago, PaScal161616 said: I fucking hate this site tbh If you hate Stake that much why you're here still then🤔
dupeddonk Posted January 17, 2022 #8 Posted January 17, 2022 1 hour ago, Tarrterr said: Damjan is the one that replied to my emails, what makes it even sketchier is the fact that they made sure my account is in Withdraw Only mode, so my deposit page is disabled, yet they're happy to send random crypto addresses to me via email. You're either getting scammed, or you're trying to frame @DamjanS as a scammer. Stake isn't sending you random crypto addresses to you via email though, and the rest of your story really isn't adding up either.
Mainxbeer Posted January 17, 2022 #9 Posted January 17, 2022 You just need to deposit enough money to reach min WD limit. You can get it done by tipping too so you tip your alt with enough to reach min WD and then you can WD freely if you are in WD only mode. Good luck
Administrator Edward Posted January 17, 2022 Administrator #11 Posted January 17, 2022 I can confirm the address you were given will work for making deposits to reach the minimum.
Tarrterr Posted January 17, 2022 Author #12 Posted January 17, 2022 23 minutes ago, Edward said: I can confirm the address you were given will work for making deposits to reach the minimum. Before the ban I could have just switched to LTC or XRP through Dinabot. The fact that support does not allow that is way too sketchy. There is literally no difference for stake whether I withdraw to my main accounts deposit address, or you let me transfer it there. The only difference is me losing money through transaction fees. If the money will end up in the same place, they would comply, yet they want me to deposit more on a locked account. 2 hours ago, dupeddonk said: You're either getting scammed, or you're trying to frame @DamjanS as a scammer. Stake isn't sending you random crypto addresses to you via email though, and the rest of your story really isn't adding up either. I'm not framing anyone as a scammer, I'm telling my story as it happened. Please do elaborate on what about my story isn't adding up. The fact that you don't believe it shows how sketchy this whole situation is. Also I guess I really got on someones nerves since my vip host was also removed when I brought this up.
Gamerdaver Posted January 17, 2022 #13 Posted January 17, 2022 I'm really trying to understand why you weren't/aren't able to withdraw if it's locked to withdraw only mode? Unless u have $0 in deposits(or 0 deposits in transaction tab) on it? Cuz I could see if alts get caught breaking TOS and get set to withdraw only mode .. but you happen to have 0 deposits st that the time... They likely didn't make your funds locked in the account on purpose... It likely just so happened your account wasn't able to withdraw even before the restrictions set on it.. because every online casino makes it so u have to deposit x amount before you cashout... Otherwise people would take advantage of coupons and one time promos etc... And get free balance on a bunch of accounts without every depsoiting.. and then cash it out. Stealing from the players and casinos pot with zero risk. I understand your frustration though... But given my thoughts on that ... Do you understand a bit better and feel a bit less scammed/targeted? That's without taking the extreamly strict anti-laundering laws into account too
Tarrterr Posted January 17, 2022 Author #14 Posted January 17, 2022 47 minutes ago, Gamerdaver said: I'm really trying to understand why you weren't/aren't able to withdraw if it's locked to withdraw only mode? Unless u have $0 in deposits(or 0 deposits in transaction tab) on it? Cuz I could see if alts get caught breaking TOS and get set to withdraw only mode .. but you happen to have 0 deposits st that the time... They likely didn't make your funds locked in the account on purpose... It likely just so happened your account wasn't able to withdraw even before the restrictions set on it.. because every online casino makes it so u have to deposit x amount before you cashout... Otherwise people would take advantage of coupons and one time promos etc... And get free balance on a bunch of accounts without every depsoiting.. and then cash it out. Stealing from the players and casinos pot with zero risk. I understand your frustration though... But given my thoughts on that ... Do you understand a bit better and feel a bit less scammed/targeted? That's without taking the extreamly strict anti-laundering laws into account too Nah I've deposited plenty of times. The issue is that i have the 35 dollars spread across 2 currencies, both under min withdraw. If they let me switch both into one, I'd be able to withdraw. I was literally about to use Dinabot and suddenly couldnt tip because I was banned. Also, i asked support what I did wrong and they said it wasn't me having an alt, but they refused to tell me for a few months. I finally squeezed out an answer. It was because both my main and alt have made sport bets in the past. I didn't use any promotions, I didnt even bet at the same time or same game on both accounts. I dont see any sports bets on my alt account but maybe they deleted that info, since I do remember betting once or twice. Ive always seen sports people post bets of their alts as well, so not sure why I was targeted.
btcc2 Posted January 17, 2022 #15 Posted January 17, 2022 Previous week, Eddie said during stream, "under no circumstances, stake will not stop/lock your fund from withdraw." I think you should find support on Twitter with ticket case #.
skleven Posted January 17, 2022 #16 Posted January 17, 2022 11 minutes ago, btcc2 said: Previous week, Eddie said during stream, "under no circumstances, stake will not stop/lock your fund from withdraw." I think you should find support on Twitter with ticket case #. I think that the issue is just that his account IS in witdrawal mode only. But balances is under minimum amount to withdraw. Also he has been offered to have the ability to top up his balances to get the coins out. I guess it`s easier to rant than solving the problem. I can support that. 😂👍
Tarrterr Posted January 17, 2022 Author #17 Posted January 17, 2022 34 minutes ago, skleven said: I think that the issue is just that his account IS in witdrawal mode only. But balances is under minimum amount to withdraw. Also he has been offered to have the ability to top up his balances to get the coins out. I guess it`s easier to rant than solving the problem. I can support that. 😂👍 Solving the problem? I dont see paying 26 dollars in transaction fees on a 35 dollar withdrawal as solving the problem. And that's only if I will actually be able to withdraw after depositing. As he said they will never hold funds. That means there is not supposed to be a minimum withdrawal amount since there is no way to reach that amount without depositing. But since my account is banned, they're not supposed to accept any deposits. I mean it's in the name, withdraw only. What Eddie said does not matter to me as he does not have any impact on the situation, this is all support's doing. He can tell me the deposit addresses are in fact connected to my account, but as far as I'm concerned, if I'm not allowed to deposit, they probably won't even credit the amounts. Im not dumb enough to keep putting more money into this. Also "under no circumstance", having under the minimum withdraw amount is in fact a circumstance. Just in case someone might get confused, ill add that me complaining about transaction fees doesnt mean I want them to send the money free of transaction fees. They can send both currencies to me separately while subtracting fees on both of them, or they can transfer them to my main account, or they can merge them into one coin that i can withdraw via the website. I've given them a lot of options and I don't think any of them are unreasonable. I have yet to receive an explanation as to why that is not possible, which makes me hesitant to put more money in.
skleven Posted January 17, 2022 #18 Posted January 17, 2022 35 minutes ago, Tarrterr said: Solving the problem? I dont see paying 26 dollars in transaction fees on a 35 dollar withdrawal as solving the problem. And that's only if I will actually be able to withdraw after depositing. As he said they will never hold funds. That means there is not supposed to be a minimum withdrawal amount since there is no way to reach that amount without depositing. But since my account is banned, they're not supposed to accept any deposits. I mean it's in the name, withdraw only. What Eddie said does not matter to me as he does not have any impact on the situation, this is all support's doing. He can tell me the deposit addresses are in fact connected to my account, but as far as I'm concerned, if I'm not allowed to deposit, they probably won't even credit the amounts. Im not dumb enough to keep putting more money into this. Also "under no circumstance", having under the minimum withdraw amount is in fact a circumstance. Just in case someone might get confused, ill add that me complaining about transaction fees doesnt mean I want them to send the money free of transaction fees. They can send both currencies to me separately while subtracting fees on both of them, or they can transfer them to my main account, or they can merge them into one coin that i can withdraw via the website. I've given them a lot of options and I don't think any of them are unreasonable. I have yet to receive an explanation as to why that is not possible, which makes me hesitant to put more money in. Ok. So IF you hade these coins in a wallet, you would still loose most of it in fees. And if you did pay the $26 i fees, you get $9 and you ca say F it and move on. The way things are going now, you get diddly squat... This is a good example on why you should always use low fee coins like LTC.
Tarrterr Posted January 17, 2022 Author #19 Posted January 17, 2022 26 minutes ago, skleven said: Ok. So IF you hade these coins in a wallet, you would still loose most of it in fees. And if you did pay the $26 i fees, you get $9 and you ca say F it and move on. The way things are going now, you get diddly squat... This is a good example on why you should always use low fee coins like LTC. Which is what i was switching to with Dinabot before getting banned... I understand these replies are long and you might not have the time to read all of it, but then replying isn't going to be of much help. I'd get 9 dollars if transaction fees were literally my only problem, yet it's not. And besides, why would I pay extra transaction fees to withdraw? Right now its 3 dollars to withdraw btc and 10 to withdraw eth. It would be 13 and as I said im fine with paying that as long as they just let me withdraw. But now I would have to deposit them as well, and ill be paying the fees for that so they double. In this case I'm giving extra 13 dollars (that's where the number 26 comes from, im paying deposit + withdrawal fees to withdraw) just because Stake is too stubborn and wont admit they're in the wrong.
Moderator maverick528 Posted January 17, 2022 Moderator #20 Posted January 17, 2022 I personally dont see anything sketchy here, there are rules that are well known and agreed when you signed, like there are minimum amounts of each coin to be able to withdraw coins, and there are also transaction fees. And I personally think the w/d fees are very reasonable, because they try to reflect the fees the network of a certain coin charges for transactions, and this isnt something that Stake decides. Sometimes the w/d fees dont even cover the actual transaction fee on the network. So, you dont have enough balance to w/d,but you can depo what is needed to reach the minimum w/d amount, this is all following the rules. I also have a feeling that your story is lacking some pieces of information, but clearly for ethic reasons Stake staff is not going to post here information that is confidential and personal, so the other users can only hear your side of the story. But I can post here something you recently said in chat, since chat is public and open for everyone, its not a secret or confidential. And it seems your problem is solved, with the reloads you have on your alt account maybe you can reach the min w/d amount.
Tarrterr Posted January 17, 2022 Author #21 Posted January 17, 2022 20 minutes ago, maverick528 said: I personally dont see anything sketchy here, there are rules that are well known and agreed when you signed, like there are minimum amounts of each coin to be able to withdraw coins, and there are also transaction fees. And I personally think the w/d fees are very reasonable, because they try to reflect the fees the network of a certain coin charges for transactions, and this isnt something that Stake decides. Sometimes the w/d fees dont even cover the actual transaction fee on the network. So, you dont have enough balance to w/d,but you can depo what is needed to reach the minimum w/d amount, this is all following the rules. I also have a feeling that your story is lacking some pieces of information, but clearly for ethic reasons Stake staff is not going to post here information that is confidential and personal, so the other users can only hear your side of the story. But I can post here something you recently said in chat, since chat is public and open for everyone, its not a secret or confidential. And it seems your problem is solved, with the reloads you have on your alt account maybe you can reach the min w/d amount. I was talking about a non vip alt in those messages. The banned one is bronze. I understand your skepticism in what I'm saying, but I have left out things that make the situation even worse simply because it would get too long and people would focus on one detail (which is still happening even right now) Like getting banned from live support without being rude, simply requesting information. I may have had a message or two that could be perceived as rude, but there was no direct rudeness, I just told them to stop evading my question with copy pasted messages and actually read what I'm asking. (I read through my messages and worst I could find was three instances - 1st me saying support is lying because they said I still have my money, and I was right since a couple messages later they said "your money is in your account but you do not have access to it" after asking if I can withdraw. 2nd me having "no shit" in a message, it's a part of my vocabulary and it was in context. 3rd me saying it's discrimination that my alt was banned and others still use theirs) Or how mods muted me for lying about being banned from withdrawing (keep in mind, at that time I wasn't even in withdrawal only mode, my account was fully locked then) Or how after pursuing this they removed my permanent reloads and vip host. Or how I literally asked support if I was allowed to have multiple accounts before making my "main" account Tarrterr, and was told it's completely fine. I put money into wagering both accounts, yet one was banned without a single warning. Can you tell me how in your personal opinion, it is important that I have to withdraw to my main acc (since that's what I'd use for my withdrawal address because I don't need btc or eth, I'd require dinabot anyway) instead of just tipping/transferring the money to my main? I'm not requesting any specific info since you are not support, but I'm genuinely worried why nobody else questions this, perhaps I'm missing something. Just curious, since one requires me putting more money into a banned account while the other has the same result, only without that extra worry. Oh forgot to add a reply to the first two paragraphs. Yes I agreed to minimal withdrawal amounts when I used the website, but that was with the knowledge that I could switch to another currency at any moment in time. That is currently not possible and therefore partially negates what you're saying. Also withdrawal fees have always been 2-3x what the actual transaction fee ends up being for me, so while they're reasonable for eth since you don't know how much the transaction will cost before sending it, with BTC you choose how much you pay for the transaction before sending it, so it's unreasonable to not use the full amount.
Moderator maverick528 Posted January 17, 2022 Moderator #22 Posted January 17, 2022 "Yes I agreed to minimal withdrawal amounts when I used the website, but that was with the knowledge that I could switch to another currency at any moment in time. That is currently not possible and therefore partially negates what you're saying." The "knowledge that you can switch to other currency at any moment" is just another false information you are giving, you are mentioning a 3rd party exchange service that Stake does not promote or guarantee or support, that did not exist from the beginning of Stake, that is not mentioned in any of the TOS or contracts of Stake, that can stop working at any time without notice, and that can also keep coins from players if they decide to start doing it. "I was talking about a non vip alt in those messages. The banned one is bronze." See? the truth is slowly coming out, you started this thread with a main account and a banned alt, and now out of nowhere you have 3 accounts, a non-banned alt, and you were banned from support chat for rudeness. Sketchy it is.
pascalwl3 Posted January 17, 2022 #23 Posted January 17, 2022 @maverick528 Quick question Streamers are allowed to have alt accounts? Can you confirm that?
bitpopsy Posted January 17, 2022 #24 Posted January 17, 2022 Just make the minimum deposit, withdraw your funds and leave. You shouldn't be on stake with such silly allegations. You are wasting support resources. Good luck.
Tarrterr Posted January 17, 2022 Author #25 Posted January 17, 2022 25 minutes ago, maverick528 said: "Yes I agreed to minimal withdrawal amounts when I used the website, but that was with the knowledge that I could switch to another currency at any moment in time. That is currently not possible and therefore partially negates what you're saying." The "knowledge that you can switch to other currency at any moment" is just another false information you are giving, you are mentioning a 3rd party exchange service that Stake does not promote or guarantee or support, that did not exist from the beginning of Stake, that is not mentioned in any of the TOS or contracts of Stake, that can stop working at any time without notice, and that can also keep coins from players if they decide to start doing it. "I was talking about a non vip alt in those messages. The banned one is bronze." See? the truth is slowly coming out, you started this thread with a main account and a banned alt, and now out of nowhere you have 3 accounts, a non-banned alt, and you were banned from support chat for rudeness. Sketchy it is. How does me having another account change literally anything? And did you already forget your last message? You said you're worried im misleading users, I added literally anything I could come up with that could be relevant as I don't have anything I'm worried about hiding. now used to somehow "discredit" me, great. As I said too much info is too hard to handle apparently as you didn't answer the one question I had toward you. Which funnily enough is the exact reason I left out less important things. Never did I claim Dinabot wasn't a third party service. If it got removed, I would remove that part of the argument as well, or are you implying I should have expected it to disappear 5 sec before using it so I would have no other choices left? Either way even if the service no longer existed, tipping will always leave room for me to work out a way to withdraw. I'm trying to have a conversation and you just read the parts you want to read while ignoring what you dont want to read. Lastly, I only guessed I was banned for rudeness, it is also possible it's because my account was changed to withdraw only. I was never notified about it, and I wasnt banned from support for a month after my last conversation, but I brought up the worst case scenario for my credibility, and even in that scenario, I was not rude to support in my opinion, as everything I did was also done by them before me. Please try to see my perspective in your next reply and don't twist my words and use my cooperation as a way to discredit me. 17 minutes ago, bitpopsy said: Just make the minimum deposit, withdraw your funds and leave. You shouldn't be on stake with such silly allegations. You are wasting support resources. Good luck. Inquiring support about issues I'm having on the website is not wasting support resources. That is literally their job.
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