The marketing and Promotions team has no credibility.

[GuilhermeSa]

Stake's Marketing and Promotions team is one of the most horrible I've ever seen.

 I'll tell you how they proved it.

 

 On the last 8th of this month they posted the following tweet from promotions related to Stake's anniversary. https://twitter.com/Stake/status/1688792656745308160?s=19

As you can see, they asked who had the oldest Stake account and asked to post proof of it.

 

 Note that at NO TIME in this tweet did they specify that it would only be valid if the person posted their private account.

 

 A few moments after this tweet was published, I responded with this:  https://twitter.com/guilhxrmesa/status/1688793072774123520?s=19

You see, I responded with a screenshot of the oldest known account on the Stake website. It was created by Stake itself on August 1, 2017.

 

 If you look at the responses I got to this Tweet of mine, you'll realize that the promotion announcement was so open that several people thought I won. Watch.

So far so good, they started announcing the winners of the other promotions until they finally released this one in particular.

 

The moment arrives and Stake's profile posted this:

 

and notice which account was announced as the winner.

A player, who is a Stake moderator, with an account created on August 3rd.

 

  See how it doesn't make sense. How could the person who was selected as the Winner not actually be the person who posted the oldest account.

 

  So I contacted support to question the result, as I was clearly wronged.

 

  I messaged support and they picked up the information related to what I just talked about and said they would get back to me with an answer on this.

 

  By the time I spoke to the supertee for the first time, the promotion tweet was available.

 

  Hours passed and I opened my Twitter and checked the promo tweet and found it was deleted.

 

  I contact support again and get the following message.

The translation:

  "By the opinion of Marketing they informed the public that "Shinjo" was declared the first winner of the competition.

 

  However, upon further investigation, it was found that "Singpays" and "Biggad" users had the oldest accounts as far as we could see, so it was decided that we will provide additional payment for these users without any public announcement.

 

  Therefore, we request that any further questions to the support team regarding this competition, for those users who provide a screenshot with the user "Stake" or additional screenshots of other users of this competition, be disregarded.

 

  As the winner was announced publicly and the correct winners behind the scenes have already been paid."

 

  There is proof of what I told you.

 

  The team failed in social communication, talked about the choice of winners, failed in transparency.

 

  Wrongly picked winners based on undisclosed criteria and chose to delete the Tweet and not give satisfaction.

 

  I've been playing on the site for 3 years, I've always participated in promotions and I've already recommended the site to several friends, so much so that I even have people with my code. But I've never seen anything as ugly as this.

 

  See for yourself and tell me if I'm wrong?

 

  Any chance I get, I will talk about the marketing and promotions team, saying how selective and lacking in credibility they are. How shameful is that.

 

  The most absurd thing is that this is not a lack of money, but really bad character. They preferred to delete the tweet and inform the support team to DISREGARD people who queried this.

 

  Great embarrassment.

[Uros]

Hello,

In the very first screenshot you missed a crucial piece of info on this promotion.

One of the requirements was that the account has to be Level 2 KYC verified.

Account which you have shown is not verified, so that sadly makes you automatically ineligible for this promotion.

[GuilhermeSa]

1 hora atrás, Uros disse:

Olá,

Na primeira captura de tela, você perdeu uma informação crucial sobre esta promoção.

Um dos requisitos era que a conta fosse verificada pelo Nível 2 KYC.

A conta que você mostrou não foi verificada, o que infelizmente o torna automaticamente inelegível para esta promoção.

O que realmente está falando é ter uma conta verificada Stake lvl 2 para reivindicar o prêmio. Sejamos justos, isso se refere a reivindicar o prêmio, não a uma conta postada.

[Smallacus]

This was a shit read

[Uros]

On 8/11/2023 at 2:40 PM, GuilhermeSa said:

O que realmente está falando é ter uma conta verificada Stake lvl 2 para reivindicar o prêmio. Sejamos justos, isso se refere a reivindicar o prêmio, não a uma conta postada.

This promotion was about rewarding a player that happens to have the oldest account on site. That account has to be verified, so that their identity can be confirmed and to ensure everything is in order.

These were the rules of the promotion, and we believe they were clearly communicated.

We're sorry to hear you didn't manage to win this one. Stay tuned to our social media channels, as there will be more interesting promotions coming, so you'll hopefully manage to win one of those.

I'm locking this topic since there's not much else that needs to be said.