Jump to content

Not Eligible for The Return of the King | VIP Slots - Week 140


crynxc

Featured Comment

Posted

@SanjaT please check my entry babe as i think you missed my slip 😅

 

casino:209554793589

 

I spin it at IDR 3,065 which is supposedly $0.20 in USD. I dont know why im not eligible. This is first time happens to my as i mostly used IDR for challenges like this.

  • Community Manager
Posted

Hello @crynxc,

thank you for reaching out to us.

Unfortunately, at the moment of placing your bet, your bet amount was less than required $0.20 USD, therefore you are not eligible for the prize.

I have already double checked, because I am aware that you participate in these challenges regularly. 

I am sorry this happened, please try to check value in the USD before you place the bet, so we can avoid unpleasant situations like this in the future. :) 

Kindest regards,

@SanjaT

Posted
2 hours ago, crynxc said:

@SanjaT please check my entry babe as i think you missed my slip 😅

 

casino:209554793589

 

I spin it at IDR 3,065 which is supposedly $0.20 in USD. I dont know why im not eligible. This is first time happens to my as i mostly used IDR for challenges like this.

Idr 3200 is equal to usd $0.2

  • Community Manager
Posted

Hello again @crynxc,

When we check eligibility for prizes, we use program which is designed only for that. Program picks up the exact bet amount at the exact time of placing the bet. So there cannot be a mistake.

We are aware that currencies vary, both fiat and crypto, that's why we use this program.

For example, if you used BTC for your bet (let's say $0.20 USD), and after one week that currency drops, site will show you, for example $0.14 USD. But program will still show $0.20, because that is the amount from the exact time when you placed your bet.

I hope I clarified this a bit. Thank you for understanding. 

Kind regards, 

@SanjaT

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

Privacy Policy Terms of Use