crynxc Posted February 27, 2024 #1 Posted February 27, 2024 @SanjaT please check my entry babe as i think you missed my slip 😅  casino:209554793589  I spin it at IDR 3,065 which is supposedly $0.20 in USD. I dont know why im not eligible. This is first time happens to my as i mostly used IDR for challenges like this.
Community Manager SanjaT Posted February 27, 2024 Community Manager #2 Posted February 27, 2024 Hello @crynxc, thank you for reaching out to us. Unfortunately, at the moment of placing your bet, your bet amount was less than required $0.20 USD, therefore you are not eligible for the prize. I have already double checked, because I am aware that you participate in these challenges regularly. I am sorry this happened, please try to check value in the USD before you place the bet, so we can avoid unpleasant situations like this in the future.  Kindest regards, @SanjaT
crynxc Posted February 27, 2024 Author #3 Posted February 27, 2024 no way babe 😑 It's even 3,065 IDR not just 3,000 IDR. I always spin 3,000 IDR and always eligible ðŸ˜
FliqX Posted February 27, 2024 #4 Posted February 27, 2024 You tried to 2x scatter chance in other currencies its not eligible for challanges
crynxc Posted February 27, 2024 Author #5 Posted February 27, 2024 as i have said ive been doin it for more than 2 years and this is first time i failed
swara Posted February 27, 2024 #6 Posted February 27, 2024 2 hours ago, crynxc said: @SanjaT please check my entry babe as i think you missed my slip 😅  casino:209554793589  I spin it at IDR 3,065 which is supposedly $0.20 in USD. I dont know why im not eligible. This is first time happens to my as i mostly used IDR for challenges like this. Idr 3200 is equal to usd $0.2
TrixXz Posted February 27, 2024 #7 Posted February 27, 2024 IDR TO USD is not always the same, so prolly at time of bet you bet 0.19999. so yea not eligableÂ
Community Manager SanjaT Posted February 27, 2024 Community Manager #8 Posted February 27, 2024 Hello again @crynxc, When we check eligibility for prizes, we use program which is designed only for that. Program picks up the exact bet amount at the exact time of placing the bet. So there cannot be a mistake. We are aware that currencies vary, both fiat and crypto, that's why we use this program. For example, if you used BTC for your bet (let's say $0.20 USD), and after one week that currency drops, site will show you, for example $0.14 USD. But program will still show $0.20, because that is the amount from the exact time when you placed your bet. I hope I clarified this a bit. Thank you for understanding. Kind regards, @SanjaT
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