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DikkieSamDa

DikkieSamDa

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incorrect you didn't read well. I stated that i didn't have enough wager to receive rain. They gave it to me nevertheless This must have been the reason i got more in compensation then i should have. On top of that your assumption with regards to claiming with a bot is also incorrect

All good i guess the system makes errors from time to time Just surprised that nobody can explain why Support is fast and friendly but seems to lack resources to explain why this is happening Let's see if after 30 days things return to "normal" until the next thing happens which i have no influence on to get punished again This is the second time, first time i got banned from bonus 7 days because i had enough wager to claim codes during the stream which i did with success Still keep on going keep the grind alive

Bit lost for words, last week i didn't have the wager requirement to get rain Stake nevertheless gave me 2 drops. Day after i got an email from the : Hi DikkieSamDa, We're writing to inform you that we've made an update to your account. At Stake, we take pride in ensuring we distribute bonuses evenly across our community. We have identified your account as one that has received an excessive amount of bonuses compared with subsequent gameplay, which is limiting our ability to cater to all types of players. You will still be eligible for the same bonuses, such as weekly and monthly bonuses, however, these will be at a slightly reduced amount for the next 30 days . You are still able to wager, deposit and withdraw as normal. You will also be able to claim bonuses such as Rakeback, Reloads, Promotions & Boosts. However, you will notice the amount you will receive through those bonuses has been reduced. After 30 days has passed, you will be able to receive bonuses at normal amounts once again. Regards, Stake Not sure why they are doing this, i never asked for rain in the first place as i was sure i didn't wager enough. Now i get "punished" for 30 days as a result from their error?! Support was friendly but as expected the department who decides this can't be reached no further explination given; it is what it is. Stil like you stake but its a bit weird and feels unfair tbh

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That makes it a bit more clear thanks Well i am damn sure that i only have 1 account, and nobody else i using my ip address to play stake on So maybe the ration between what i claimed/wagered and didn't lose was the reason for it All good 7 days only just skip 1 live stream Will see if it happens again, assume not as i don't to anything which violates their rules Have a good one

Thanks for your reply, so for indeed it hasn't really been made clear why this has happened but ok Was more cause im curious if this has happened to other members as well, not so much expecting a soltion Support was clear; " it is what it is"