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Posted (edited)

I was limited last week and unable to claim bonus drops the whole week. Support refused to tell me why and so I just sat through it. I played like I normally did and today, less than 24 hours after the previous ban expired, I got another email saying I'm limited again, just before the Saturday stream. Anyone else have this happen to them?

What is going on? Is it that hard to just add captchas to code drops instead of banning random people for no reason?

I got my wager up this week in the expectation that things would be fine after the first round, but literally hours before the stream, I get limited again? How is this not simply fraud?

Edited by Grarg
Posted

This is getting crazy stake, and you intentionally sent the email after I wager this week! Waited today saturday to see if I get an email, morning and noon I don't get anything! Now after I wager and wasted $$ you sent me email about my account update! This is called scam! Last week I didn't get anything, I accepted that coz you guys might have sent it wrong. In the email it says after 7 days I can claim the drops already. Now you sent an email again stating another 7days! What the fuck is wrong with your heads!. Support can't even give answer about this! And again you guys will stay silent in the stream about this. This is getting out of hand already!

Posted

What's wrong with this site, can anyone answer? I get blocked simply for taking a drop from a group in a telegram for the first time! Why the hell is this group needed if they block people for it? Why can’t support give an explanation of the reason for the blocking? Every day I make a deposit and lose, deposit and lose, deposit and lose. They also deprive me of the opportunity to take drops. Can someone explain to us what the problem? @Edward@Steve@Mikey@NikolaRa@AleksandarG@SanjaT

Posted

What's worst is that we can't even get your TG drops because your bots are always there to get it first! And here we are to suffer from your incompetent system that can't stop bots. This is the new scam system! And here's what Eddie, you are so proud of your support who can't event answer questions regarding this matter! Nice play!

Posted

Whoa this is mad sus!!!!

Someone is just removing the competition to claim in more of their alt accounts.

So banning people = bot defeat or what is the logic here😑

Posted

I was thinking when Eddie talked about this on stream. "That is going to work great..." FFS Stake, just 2FA the claim button and problem solved. 

I`ve seen alot of dumb ideas on Stake, but this really takes the cake.. 

  • Community Manager
Posted

Hello everyone,

The reason for your restriction was clearly explained in the email you received.
However, if you think there has been a mistake and that you have been unfairly "punished", feel free to contact live support and they will gladly assist you.

Also, I would like to mention that this restriction is not permanent, after 7 days, you will be able to claim codes again.

Kind regards,
@AleksandarG

Posted

Why i got limited 2 times in a row? looks like we are going to be limited every week this don't make any sense and the support doesn't help with anything, they say NOTHING

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