TitannEagle28

Contact live support on the stake website , they will transfer it to your vault.

Is there a way to actually talk to a real person from stake and explain him everything? Live support is just AI answering the same thing again and again.

How do I tell the live support through the pre-programmed options? It feels useless to me.

Then why did I receive the mail AND was able to see the amount to be claimed?

I received it on email. I have never gotten anything from chat. Is there something else I need to do to get it from chat or stake contacts me directly? I am still on silver (71.36%) but i received this bonus in the middle of the progression.

Can someone please tag a stake official?

Not there either. I have the 'hide zero balances' setting turned on. It is nowhere to be found yet stake shows it has been claimed.

How do I do that? And I also need to claim this. This is the bonus that disappeared. How do I do both?

See the screenshot attached. It wasn't delivered to my vault either , I checked each and every transaction Can someone please tag an official or support guy from stake to get his or her attention? Thank you

Nope ,wasn't there either

Hi everyone I was recently given a VIP level-up bonus through my mail. I am going from silver to gold VIP. I saw the mail once , went to the mirror sites page , clicked on my preferred site and was then called by my friends. So I had to leave it there. I DID NOT CLAIM IT. When I went to check it again, it showed me that it has already been claimed. But it hasn't been. I don't even see it in the bonus transaction tab. So the question is where did it go?and has this happened with anyone else? I have tried reaching out to the live support on the website but it is useless. Please tell me what should I do? Stake ID: TitannEagle28

Hi everyone I was recently given a VIP level-up bonus through my mail. I am going from silver to gold VIP. I saw the mail once , went to the mirror sites page , clicked on my preferred site and was then called by my friends. So I had to leave it there. I DID NOT CLAIM IT. When I went to check it again, it showed me that it has already been claimed. But it hasn't been. I don't even see it in the bonus transaction tab. So the question is where did it go?and has this happened with anyone else? I have tried reaching out to the live support on the website but it is useless. Please tell me what should I do? Stake ID: TitannEagle28

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