LevelUp promotion payout lol

[malahaygg]

 

 

This aged well 

[mrbelphy]

Stake lol 

[youngmulababy]

Well we got lied to gg

[diodeath]

its a shame

[drpoisson]

does that surprise me

 

[SanjaT]

Hello @malahaygg and everyone,

thank you for reaching out to us.

There was an issue on our end yesterday, and 30 users received incorrect amount. After further checking, all eligible users received correct prize.

We apologize for any inconvenience we have caused.

Kind regards,

@SanjaT

[melokdo]

1 minute ago, SanjaT said:

Hello @malahaygg and everyone,

thank you for reaching out to us.

There was an issue on our end yesterday, and 30 users received incorrect amount. After further checking, all eligible users received correct prize.

We apologize for any inconvenience we have caused.

Kind regards,

@SanjaT

So why you tell us , that all who complete lvl up will get 256$ ??

[Ksit69]

2 minutes ago, SanjaT said:

Hello @malahaygg and everyone,

thank you for reaching out to us.

There was an issue on our end yesterday, and 30 users received incorrect amount. After further checking, all eligible users received correct prize.

We apologize for any inconvenience we have caused.

Kind regards,

@SanjaT

 Hello?

[Kapuero]

scam

[malahaygg]

I've literally lost $300 yesterday thinking i'll receive $250 tomorrow anyways.Wish you were clear about that

[knifear]

Uff that is far far away from serious. You should not tell the users that they will receive $256 and payout way less 

[TrixXz]

I mean if a community manager says all elegible players will receive 256 dollars it shouldnt be 44 lol. Thats just sad

[TTMalte]

y'all got scammed 😂

[VoisH]

the whole situation are so messed up..

[Hitman0407]

How did you deduct the 210 dollars from the 30 people?
 

i dont believe it!!!

[SanjaT]

Hello there,

as I have said, there was an error on our side.

Since the Prize pool is shared among the winners, and due to an error of the team in charge, in regards to some games a much lower amount of players was automatically deemed as eligible, and therefore winning pool was divided with smaller number of players.

After re-checking Promotion, and adding all the winners, the Prize pool is shared with more players, therefore value per claim is lower.

Once again, my apologies for the inconvenience we have caused, and thank you for understanding.

[malahaygg]

This is going to AskGamblers by my side, I'd suggest other users to do the same

[Maik2k]

Simple.

@SanjaT Just lied and @Edward Dont Care at all about the Stake.com Community.

[Viktors1996]

Thats so messed up..

[Pilotzz]

1 minute ago, SanjaT said:

Hello there,

as I have said, there was an error on our side.

Since the Prize pool is shared among the winners, and due to an error of the team in charge, in regards to some games a much lower amount of players was automatically deemed as eligible, and therefore winning pool was divided with smaller number of players.

After re-checking Promotion, and adding all the winners, the Prize pool is shared with more players, therefore value per claim is lower.

Once again, my apologies for the inconvenience we have caused, and thank you for understanding.

"As I have said". Then this screenshot also applies to "what you have said". Honor your well written words, which you had time to reply before even entering it.
 

[DerHenker]

What?

You said everyone will recieve it and the next day this? 

 

Also this sounds like - we dont want to pay what we have said. Nice move @SanjaT

1 minute ago, SanjaT said:

Hello there,

as I have said, there was an error on our side.

Since the Prize pool is shared among the winners, and due to an error of the team in charge, in regards to some games a much lower amount of players was automatically deemed as eligible, and therefore winning pool was divided with smaller number of players.

After re-checking Promotion, and adding all the winners, the Prize pool is shared with more players, therefore value per claim is lower.

Once again, my apologies for the inconvenience we have caused, and thank you for understanding.

 

[mrbelphy]

If I now say what I think I get perms mutet… so better I shut the fuck up. Stake is fair but how fair is it that 30 people get more then other? And I don’t care who made that error!!! We loooooseee millions here!!!!!

[julyenn4]

Hey @SanjaT,

So because of your mistake 30 people received the wrong amount. So what is the difference between us and those 30 people? As a result, they received 6 times more money and spent it..

If you admitted that you made a mistake, you should have paid the same amount to other users as you paid to those 30 people. I love your justice 🥂

Yes, the amount I deserved was $44.  but theirs was also $44. If you give them 256 and give me 44, an unpleasant situation will arise here

Moreover, if you admit your mistake and say that everyone will get $256 and break your promise, our trust in you will end.

It is bad for you to damage Stake's corporate structure for these amounts..

Regards.

[bumbleprod]

sad 🥲 but I mean guys that what it pays usually..

[melokdo]

4 minutes ago, SanjaT said:

Hello there,

as I have said, there was an error on our side.

Since the Prize pool is shared among the winners, and due to an error of the team in charge, in regards to some games a much lower amount of players was automatically deemed as eligible, and therefore winning pool was divided with smaller number of players.

After re-checking Promotion, and adding all the winners, the Prize pool is shared with more players, therefore value per claim is lower.

Once again, my apologies for the inconvenience we have caused, and thank you for understanding.

Why are those people who took 250 dollars better than those who took 40? And you didn’t give an answer, why did you say that all participants will receive $256?