knifear Posted March 7, 2024 #26 Posted March 7, 2024 1 minute ago, bumbleprod said: sad 🥲 but I mean guys that what it pays usually.. Totally agree but the problem is the promised $256
malahaygg Posted March 7, 2024 Author #27 Posted March 7, 2024 1 minute ago, bumbleprod said: sad 🥲 but I mean guys that what it pays usually.. still, i took her word granted and lost more money than I'd normally lose thinking I'd get paid $256 in couple of days anyways
TrixXz Posted March 7, 2024 #28 Posted March 7, 2024 It was already know yesterday that this was a mistake and not everyone was counted in. You still said 256 would be payed out and now you didnt. Im not even in the challange but this is in no way correct.
youngmulababy Posted March 7, 2024 #29 Posted March 7, 2024 yea the messed up part is that she said everyone who is eligible will get the same 256$ as well, thats the most tilting part
VoisH Posted March 7, 2024 #30 Posted March 7, 2024 this just explains it all how serious Stake are lately with us as players, when we even screenshots our community manager on her words yesterday, because we have zero trust in you guys to deliver what we've been told.
DerHenker Posted March 7, 2024 #32 Posted March 7, 2024 So you lied to us @SanjaT - Good to know for the future. Support like: Hey, we can scam you everytime we want.
Moderator b4ng Posted March 7, 2024 Moderator #33 Posted March 7, 2024 Of course we all are humans and we make mistakes. It's in a nature and maybe saying that we all will recieve 256$ was a bit rushed and not thought through. I completely understand that. However promising such thing and then changing it so much without any kind of bonus is really really dissapointing. I understand that this would've cost you guys a lost since I can see that there are about 454 winners who all were about to get 256 would cost about 116.000$. which I understand is higher than the usual pricepool, but comeon its not that much for you guys. Also if there is a misstake like this, what you usually do at stake is atleast admit to your misstake and do something to boost it. Since like I said everyone makes misstakes and its part of human nature atleast as a casino stake should do something extra, for example atleast give us double the normal pricepool to share as a "constelation price" or price in between. We understand there's nothing more that can be done by you probably @SanjaTbut we have our beliefs that persons like eddie and higher people in promotion team can maybe do something about this. Hope you understand that this isn't hate towards you, this is more a big dissapointment in the casino not delivering on their promises or atleast doing something extra for their misstake.
youngmulababy Posted March 7, 2024 #36 Posted March 7, 2024 3 minutes ago, b4ng said: Of course we all are humans and we make mistakes. It's in a nature and maybe saying that we all will recieve 256$ was a bit rushed and not thought through. I completely understand that. However promising such thing and then changing it so much without any kind of bonus is really really dissapointing. I understand that this would've cost you guys a lost since I can see that there are about 454 winners who all were about to get 256 would cost about 116.000$. which I understand is higher than the usual pricepool, but comeon its not that much for you guys. Also if there is a misstake like this, what you usually do at stake is atleast admit to your misstake and do something to boost it. Since like I said everyone makes misstakes and its part of human nature atleast as a casino stake should do something extra, for example atleast give us double the normal pricepool to share as a "constelation price" or price in between. We understand there's nothing more that can be done by you probably @SanjaTbut we have our beliefs that persons like eddie and higher people in promotion team can maybe do something about this. Hope you understand that this isn't hate towards you, this is more a big dissapointment in the casino not delivering on their promises or atleast doing something extra for their misstake. Well said ser
virosebr Posted March 7, 2024 #37 Posted March 7, 2024 3 minutes ago, b4ng said: É claro que todos somos humanos e cometemos erros. É natural e talvez dizer que todos receberemos 256$ foi um pouco apressado e não pensado. Eu entendo isso completamente. No entanto, prometer tal coisa e depois mudá-la tanto sem qualquer tipo de bônus é realmente decepcionante. Eu entendo que isso teria custado uma perda a vocês, já que posso ver que há cerca de 454 vencedores e todos estavam prestes a ganhar 256 que custariam cerca de 116.000$. que eu entendo que é mais alto do que o preço normal, mas não é muito para vocês. Além disso, se houver um erro como este, o que você normalmente faz em jogo é pelo menos admitir seu erro e fazer algo para aumentá-lo. Já que, como eu disse, todo mundo comete erros e faz parte da natureza humana, pelo menos como uma aposta de cassino, deveria fazer algo extra, por exemplo, pelo menos nos dar o dobro do preço normal para compartilhar como um "preço de constelação" ou preço intermediário. Entendemos que provavelmente não há mais nada que você possa fazer@SanjaTmas acreditamos que pessoas como Eddie e pessoas superiores na equipe de promoção talvez possam fazer algo a respeito. Espero que você entenda que isso não é ódio contra você, é mais uma grande decepção por o cassino não cumprir suas promessas ou pelo menos fazer algo extra por seu erro. I make the same count if you, for 256$ only 78 users complete the level up week promotion. So if people thinking a bit can conclude is a mistake tell $256 and not 44$ for 454 winners. I understand the mistake, but a lot of people not agree with mistake.
AdamD55 Posted March 7, 2024 #39 Posted March 7, 2024 @SanjaT I understand that there has been miscommunication here but Stake should honour your comment on the forum post. Also - this means that 78 people would have received $256 and the remaining 450 would have received only $44? Slightly unfair given that the fault isn’t ours.
virosebr Posted March 7, 2024 #40 Posted March 7, 2024 3 minutes ago, AdamD55 said: @SanjaT Entendo que houve falha de comunicação aqui, mas a Stake deve honrar seu comentário na postagem do fórum. Além disso - isso significa que 78 pessoas teriam recebido US$ 256 e as 450 restantes teriam recebido apenas US$ 44? Um pouco injusto, visto que a culpa não é nossa. Is a mistake of communication, but if you make the counts you can find the real value. Do you agree $256 for every elegible user is a bit big compared the other weeks? He would be stranger only 78 people make the level up promotion without appear reason compared other weeks.
rmdilaura2 Posted March 7, 2024 #42 Posted March 7, 2024 45 minutes ago, SanjaT said: Hello @malahaygg and everyone, thank you for reaching out to us. There was an issue on our end yesterday, and 30 users received incorrect amount. After further checking, all eligible users received correct prize. We apologize for any inconvenience we have caused. Kind regards, @SanjaT but you said ALL THE WINNER get $256...... i dont get it. the delay, the wrong amount and you telling us something and now the payment is 44????? its a joke
luca1501 Posted March 7, 2024 #43 Posted March 7, 2024 🤬 There is no fairness of stake towards all players!
rmdilaura2 Posted March 7, 2024 #46 Posted March 7, 2024 if you say ALL winners $256 is gonna be the payout for the promo, you need to achieve that, if you dont its fake promotion and thats illegal. if you wrote it thats the "correct" amount for this promo, $256 each winner, you need to do that, (not you, the stake staff i guess doing payments and coupons) if you dont its just pure and bright scam @SanjaT
malahaygg Posted March 7, 2024 Author #47 Posted March 7, 2024 2 minutes ago, VoisH said: get ready to have the thread deleted guys 🤡🤡🤡 AskGamblers is the platform to sort this out, not here anyways. or if there's someone here whose VIP host is Eddie could send this out to him im pretty sure he'd sort this out for us as well
luca1501 Posted March 7, 2024 #49 Posted March 7, 2024 and then delete the forum post without any reaction... great action @SanjaT
malahaygg Posted March 7, 2024 Author #50 Posted March 7, 2024 Yeah all the folks collecting screenshots in case things getting deleted, feels like north korea not gonna lie lmao
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